When and how will I receive payment for my shop?
At the end of each month, MemberShoppers will compile a list of all the shoppers who have successfully completed a shop during the month. Typically your payment will be posted to your main share/savings account unless your CU has made alternate arrangements with us for your payment. You will receive payment by the 15th day of the month following your shop.
What do I do if I haven't received my payment for the month?
If you have not received payment by the 15th of the following month, it is important that you do not contact the credit union so your identity as a mystery shopper will not be revealed. Please file a ticket with our Help Desk by clicking this link and we will follow up with you.
What do I do if I wasn't paid the correct amount?
If you did not receive the correct payment for the shop you completed, please file a ticket with our Help Desk by clicking this link.
